Let's Chat

We're here to help make your mountain getaway happen

Give Us a Ring

Our team's standing by from 7am to 10pm Mountain Time, seven days a week. No hold music, we promise.

(403) 555-8742

Shoot Us an Email

Drop us a line anytime. We typically get back within a couple hours during business days.

reservations@titanveilfortress.info

Come Find Us

Perched up on Fortress Ridge, about 15 minutes from downtown Banff. The views are worth the drive up.

1888 Fortress Ridge Drive
Banff, AB T1L 1K3

Check Availability

Pick your dates and we'll show you what's open. Our calendar updates in real-time, so what you see is what's actually available.

No credit card needed to check dates

Send Us a Message

Got questions? Special requests? Just wanna chat about the Rockies? Fill this out and we'll get back to you pretty quick.

Where to Find Us

We're tucked into the mountains just outside Banff. The drive up's pretty spectacular.

Getting Here

By Car

About 90 minutes from Calgary. Take Trans-Canada Highway west, exit at Banff, then follow Fortress Ridge Drive up the mountain.

By Air

Fly into Calgary International Airport. We can arrange a private shuttle service for $180 each way.

Parking

Complimentary covered parking for all guests. Plus heated underground spots for those cold winter nights.

Winter driving? Bring chains or winter tires between November and April. It's the law in BC and just smart in Alberta.

Need Help Right Now?

Our guest services team's always around during business hours. If it's after hours, leave us a message and we'll hit you back first thing in the morning. We're usually pretty quick - most folks hear back within an hour or two during the day.

Quick Answers

Here's what people usually ask us. Save you some time.

What's your cancellation policy?

Cancel up to 72 hours before check-in for a full refund. Within 72 hours, we'll charge one night's stay. Peak season (December-February) needs 7 days notice. Pretty standard stuff, but we're flexible if something serious comes up.

Can I bring my dog?

Absolutely! We're pet-friendly. There's a $50/night fee per furry friend, and they get their own welcome package with treats and toys. Just let us know when you book so we can prep one of our pet-approved rooms.

What time's check-in?

Standard check-in's at 4pm, checkout at 11am. But honestly, if you're arriving early we'll do our best to get you in sooner - just shoot us a message the day before and we'll see what we can swing.

Is the hot spring really year-round?

Yep! It's natural spring-fed and heated, so even when it's -30C outside, the pool's sitting at a toasty 38-40C. Watching the snow fall while you're soaking is pretty magical, not gonna lie.